SignalCoreSuite

Refund Policy

SignalCore includes a 60-day satisfaction guarantee. This Policy explains how to request it and what happens after a refund.

Effective: 5 August 2026

Last Updated: 5 August 2026

The Policy At A Glance

You may request a refund within 60 calendar days of your original SignalCore purchase by emailing support@signalcoresuite.com.

This guarantee is provided in addition to any consumer rights that apply under law.

The 60-Day Guarantee

A refund request is eligible under the SignalCore satisfaction guarantee when it is received within 60 calendar days after the original purchase date.

The 60-day period is measured from the transaction date shown in the order record. If the final day falls on a day when our support channel is unavailable, a request received on the next available business day will be treated reasonably.

How To Request A Refund

Email support@signalcoresuite.com with the subject “SignalCore Refund Request”.

To help us locate the correct transaction, include:

- the email address used for the purchase;

- the purchaser name, if different; and

- the order or transaction reference, if available.

Do not send complete payment-card numbers or account passwords.

How The Refund Is Returned

Approved refunds are normally returned through the original payment method. If that method is no longer available, we will assess a reasonable alternative while completing any identity or fraud-prevention checks required to protect the purchaser.

Quintir Pte. Ltd. will initiate an approved refund as soon as reasonably practical. The date funds appear in your account is controlled by Stripe, your bank, card issuer or other payment provider and may vary by provider and country.

We will confirm when the refund has been initiated or explain if additional transaction information is needed.

Access After A Refund

SignalCore access connected to the refunded purchase may be revoked when the refund is approved or processed. You should download and retain any report you are lawfully entitled to keep before requesting a refund.

A refund does not grant a continuing right to use, share, resell or provide access to SignalCore itself.

Duplicate Or Unauthorised Charges

If you believe you were charged more than once or did not authorise a charge, contact us promptly. Include the purchase email, transaction date and the last four digits shown for the payment method where available. Do not send complete card details.

Contacting us first may allow the issue to be resolved more quickly, but this does not remove any right to contact your payment provider or exercise a legal remedy.

Mandatory Consumer Rights

This 60-day guarantee is a voluntary promise from Quintir Pte. Ltd. It is additional to rights and remedies that may apply under consumer law.

Nothing in this Policy excludes, restricts or replaces a right to cancellation, refund, repair, replacement, repeat performance, price reduction or another remedy that cannot legally be excluded. If applicable law gives you a more favourable remedy, that law applies to the required extent.

Policy Changes

We may update this Policy for future purchases. The refund terms presented when you purchased will continue to govern that purchase unless a later version is more favourable to you or a legal change must apply.

Request A Refund Or Ask A Question

Email support@signalcoresuite.com.

Terms Of Service: https://signalcoresuite.com/terms

Privacy Policy: https://signalcoresuite.com/privacy

Open SignalCore: https://app.signalcoresuite.com

SignalCoreSuite is operated by Quintir Pte. Ltd.